PAYMENT AND REFUND POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

FEES AND PAYMENT

We accept payments using the following payment gateways:

-  Stripe 

-  PayPal 

-  Mercadopago 

-  Bank Transfer 

You may be required to purchase or pay a fee to access some of our services. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. We bill you through an online billing account for purchases made via the Site. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in U.S. dollars.

You agree to pay all charges or fees at the prices then in effect for your purchases, and you authorize us to charge your chosen payment provider for any such amounts upon making your purchase. If your purchase is subject to recurring charges, then you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until you notify us of your cancellation. 

We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We also reserve the right to refuse any order placed through the Site.

CANCELLATION

You can cancel your subscription at any time by contacting us using the contact information provided below. Your cancellation will take effect at the end of the current paid term. 

You can cancel your subscription at any time by contacting us using the contact information provided below. Your cancellation will take effect at the end of the current paid term. 

When you want to cancel or migrate an account the following terms apply:

- The account transfer cannot be done for suspended accounts.

- The domain transfer between accounts can only be done for accounts if its expiry date must be more than 14 days old.

- The account migration request must be requested 14 days before the expiry date.

If you are unsatisfied with our services, please email us at [email protected].

REFUNDS

All refunds must be requested within thirty (30) days of the purchase date. All refunded products will be cancelled from user client area and will have no access to them.

REFUND PROCESS

After receiving your refund request and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your refund or exchange. Refunds may take 5-7 days to appear on your credit card statement, depending on your credit card company. We will notify you by email when your refund has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

     ●     Domain names registered with us.   

     ●     VPS Servers same month fees after installation.   

     ●     Dedicated Servers same month fees after installation.   

     ●     Web hosting plans after 30 days of payment.

     ●     Web design and development fees after user acceptance of job done.   

     ●     Installation fees of cloud, VPS or dedicated hosting.   

Please Note   

     ●     Sale and discounted items are FINAL SALE and cannot be refunded.

CONTACT INFORMATION

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to [email protected].

 Effective date: 12 Nov 2024